Refund policy

🔁 Return & Refund Policy

Hum apne customers ke trust ko bohat ahmiyat dete hain. Agar aap Hakam Herbal Hair Oil purchase karne ke baad kisi bhi wajah se mutmain nahi hain, to hamari return aur refund policy neeche di ja rahi hai:

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✅ Return Ki Shartein:

• Product delivery ke 7 din ke andar return request di ja sakti hai.
• Product unused, seal pack aur original condition mein hona chahiye.
• Agar product damaged, leaked ya ghalat deliver ho to return possible hai.
• Used product return ke qabil nahi hoga.

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💰 Refund Policy:

• Return approve hone ke baad refund 5–7 working days ke andar process kar diya jaye ga.
• Refund usi method se kiya jaye ga jis se payment ki gayi ho.
• Cash on Delivery order ki surat mein refund bank account / Easypaisa / JazzCash ke zariye diya jaye ga.

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🚚 Delivery Charges:

• Agar product damaged ya ghalat ho to delivery charges hum bear karein ge.
• Agar customer apni marzi se return kare to delivery charges customer ke zimma honge.

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📩 Return Request Ka Tareeqa:

Return ke liye hamare WhatsApp ya Email par order number ke sath contact karein.
Hamari team jald aap ki madad kare gi.